LAPEER COUNTY COMMUNITY MENTAL HEALTH SERVICES
FY06-08 STRATEGIC PLAN
Executive Summary
March 31, 2006
In October, 2005, an ad hoc committee of the Lapeer County
Community Mental Health Services (CMH) Board was appointed to update
the Board’s strategic plan. This committee organized and convened a
series of planning groups, made up of over 70 persons representing
consumers, families, staff, providers, and other interested
community partners. With leadership from members of the ad hoc
committee, these groups met up to four times and developed
recommended goals and action steps to be included in the plan.
The ad hoc committee then met to review all recommendations from
the planning groups. These recommendations were discussed and
organized into five major goal areas with identified action steps.
Management staff then met and developed more detailed implementation
steps and a proposed budget for the plan. This plan was reviewed and
approved by the CMH Board at its 3/30/06 meeting.
The five goal areas include:
Improve Clinical Services
Major objectives in this goal area include:
1) Expand after-hours clinical services to work
with law enforcement to assist with crisis
situations involving persons with mental health
disabilities; and
2) Improve out-of-home respite and crisis
services to children; and
3) Improve parent support services by developing
mentoring services and support groups for parents.
Enhance Advocacy Efforts
The major objective in this goal area is creation of a Customer
and Family Resource Center at the CMH facility, with administrative
services support and funding to maintain a resource library and
staffing by trained consumers and family members. CMH staff will
work with advocacy organizations [including Thumb Group, St. Clair
ARC, local National Alliance for the Mentally Ill (NAMI) chapters,
Association for Children’s Mental Health (ACMH)] to plan specific
advocacy and educational opportunities for consumers and families to
be organized and delivered through this center.
Improve Community Collaboration
The major objectives in this goal area are:
4) Improved transitional services to students
with special needs leaving school-based settings;
and
5) Increasing early treatment intervention
services for children; and
6) Increasing outreach to families with children
with special needs.
Expand Community Education and Anti Stigma Efforts
The strongest and most frequently identified recommendation
across all planning groups was to increase community education
efforts regarding mental health-related issues. The purpose of these
education activities is to improve awareness of CMH services and to
reduce stigma regarding mental health-related disabilities. The
Board will increase staffing and support resources to expand agency
publications, establish a speakers’ bureau, and improve
communications within the community regarding mental health-related
issues.
Enhance Physical Environment
This goal includes improvements in the children’s areas and the
waiting room of the main service building and the exterior grounds.
The purpose of these improvements is to make the facility more
customer-friendly and inviting to the persons and families who use
services.
The projected costs for implementation of this strategic plan for
FY06 are $42,250. The projected full year costs for FY07 are
$124,300.
The CMH Board will receive and review semi-annual reports on
implementation of the strategic plan. The plan will be updated and
modified as necessary based on these reviews.
Persons interested in receiving a full copy of the strategic plan
should contact Michael Vizena, Executive Director, LCCMH, 1570
Suncrest Dr., Lapeer, MI, 48433.
Telephone # (810) 245-8256.
|
I. Goal - Improve Clinical Services |
| Goal Objectives |
Action Plan |
Implementation Steps |
Responsible Parties |
Time Frames |
|
A. Establish a liaison/case worker on call after
regular business hours
B. Expand Respite Care program
C. Enhance Crisis/Emergency out-of-home for children
and adolescents
D. Enhance Parent Support Services |
1. Train qualified clinician to work in crisis
situations in collaboration with community law
enforcement in after hours situations
1. Establish respite care problem solving team
2. Evaluate training/incentives/bonuses for
caregivers
3. Explore children’s out-of-home respite house
4. Explore adult respite out-of-home opportunity
5. Seek grant funds
1. Evaluate need for additional child crisis bed
capacity within alliance
1. Develop mentoring program for parents
2. Develop support groups for parents
|
a. Meet with Lapeer City and County Sheriff
leadership to identify enhanced after hours needs.
b. Provide training updates for police and
sheriff re. current afterhours capacity and
procedures.
c. Provide afterhours with connection to
electronic records
d. Establish contracted enhancement as directed
from law enforcement feedback.
e. Evaluate outcomes
a. Appoint planning group –A. Schroeder chair,
include staff, consumers, providers.
b. Identify facilitator to assist with staffing
planning activities.
c. Survey feedback on current experiences with
respite/crisis – families, staff, and providers
d. Review Alliance partners’ respite/crisis
protocols
e. Develop draft of revised/new respite and
crisis protocols
f. Implement new protocol
g. Evaluate new protocol
(Same as above)
1. See Goal II.A. Implementation Steps 4,5,6, and7.
|
Mike/Roy
Roy/Triage Staff
Lauren/Roy
Mike
Mike/Board
Mike/Andrea/Roy
Planning Group
Planning Group, Facilitator
Planning Group, Facilitator
Planning Group, Facilitator
Staff
Planning Group
Lauren Emmons |
4/1/06 - 6/30/06
4/1/06 - 6/30/06
4/1/06 - 6/30/06
7/1/06 - 12/31/06
1/01/07 - 3/31/07
4/1/06 - 4/30/06
5/1/06 - 6/30/06
7/1/06 – 9/30/06
7/1/06 - 9/30/06
10/1/06 - 12/30/06
1/1/07- 6/30/07
7/1/07- 9/30/07
4/1/06 - 9/30/06
|
|
II. Goal - Enhance Advocacy Efforts |
| Goal Objectives |
Action Plan |
Implementation
Steps |
Responsible Parties |
Time Frames |
| A. Enhance Advocacy Efforts
B. Promote and Support availability of public
transportation
|
1. Administration and Board members advocate with
legislators
2. Administration and Board members advocate with
MACMHB
3./4. Get input from users on issues considered by
legislators, Board Association.
5. Develop advocacy training for parents
6. Establish a family advisory council
1. Establish transportation/problem solving team
2. Work with the local transportation authority to
assess the need and capacity of transportation services.
3. Support voter registration for persons with
disabilities
|
1. Develop a survey to distribute to consumer family
members to seek input, solicit interested individuals
and to identify any potential barriers to participation
in advocacy and advisory groups.
2. Identify space; provide basic office equipment and
supplies to operate a resource room on site at the
agency.
3. Establish budget to support equipment, supplies,
educational resources, and staffing support for family
resource center
4. Continue participation in the Thumb Group and
support their efforts to expand advocacy and educational
opportunities on behalf of the consumers in the Thumb
Area.
5. Collaborate with the ARC of St. Clair County and
the state level ARC to utilize their resources through
CMH Family Resource Center.
6. Collaborate with the Lapeer Area NAMI group in
conjunction with the Blue Water NAMI and the state level
NAMI to utilize their resources through CMH Family
Resource Center.
7. Collaborate with Association for Children’s Mental
Health to utilize their resources through CMH Family
Resource Center.
8. Recruit family members, peers to staff Family
Resource Center.
9. Open and operate Resource Center
10. Evaluate Resource Center outcomes
a. Participation in Friends of Public Transportation
initiative.
b. Continued participation on public transportation
planning group
c. Staff and contract providers review voter registration
status with consumers, assist with securing ID and voter
registration as necessary. |
Lauren Emmons
Lauren Emmons
Mike Vizena
Lauren Emmons
Lauren Emmons
Lauren Emmons/Mike
Mike
Mike/Lauren/Staff
Mike
Lynn Van Norman
Case management staff |
Survey completed by
4/30/06 and distributed in May 2006.
6/1/06 -8/30/06
6/1/06 -8/30/06
4/1/06 -9/30/06
4/1/06 -9/30/06
4/1/06 -9/30/06
4/1/06 -9/30/06
6/1/06 -9/30/06
10/1/06 -9/30/07
10/1/07 -12/30/07
4/1/06 -8/30/06
Ongoing
4/1/06 -7/1/06 |
|
III. Goal-Improve Community Collaboration |
| Goal Objectives |
Action Plan |
Implementation
Steps |
Responsible Parties |
Time Frames |
|
A. Improve collaboration with community partners
defined as stakeholders and community organizations
B. Increase CMH line staff participation in
collaborative meetings/planning
C. Increase opportunities for early treatment
interventions for children |
1. Improve transitional services to students leaving
school
and
2. Collaborate with school personnel involved with
students with special needs.
3. Increase knowledge of children’s services among
CMH staff.
and
4. Increase knowledge of CMH services among community
partners.
5. Improve linkage with Web based Human Services
Calendar.
1. Attend/participate in network/luncheons of MPCB
2. Assign staff to attend collaborative meetings
3. Include the importance of collaboration in new
staff orientation.
4. Develop standardized acronym list of other
agencies for assisting CMH staff
1. Increase utilization of building after hours for
children/adolescents
|
a. Meet with school transition and special needs
personnel to identify opportunities for improvement.
(both Lapeer and Genesee ISD).
b. Establish revised protocols for transition
services based on feedback.
c. Implement new protocols.
d. Solicit feedback on new protocols - staff,
families
a. Review opportunities for joint meetings with school
personnel
a. (see above)
b. (see Goal IV.)
Linkage on CMH Web page
Share information via email postings
Incorporate into new staff orientation and training.
Available - Being Updated
a. Expand elementary school based services contracts
to all five school districts (Almont and Dryden)
b. Implement Child Care Expulsion Program contract
with 4Cs.
a. Improve linkages with other community
organizations supporting enrichment activities for
children with special needs.
|
Mike/Andrea/Roy
Mike/Andrea/Roy / School personnel
CMH, school personnel
Mike/Roy with ISD administration
Kay Fanson
Mike
Jackalyn/Supervisors
Mike/School Superintendents
Resource Center/ Management staff |
4//1/06-6/30/06
6/30/06-8/31/06
9/1/06-6/1/07
6/1/07-8/31/07
4/1/06- 6/30/07
Ongoing
Ongoing
4/1/06-Ongoing
9/1/06
4/1/06
8/1/06-12/31/06 |
|
IV. Goal - Expand Community Education and
Anti Stigma Efforts |
| Goal Objectives |
Action Plan |
Implementation
Steps |
Responsible Parties |
Time Frames |
| Create
Communications Coordinator’s Position* to:
A. Expand knowledge of mental health services
B. Institute successful anti-stigma campaign-
increase opportunities for people to become better
informed about mental illness
C. Enhance image of CMH by developing "friendly face"
and increasing community awareness
|
1. Improve internal/external communication
2. Expand agency newsletter
3. Increase public presentations
1. Establish advocacy group
2. Establish speakers bureau including staff and
consumer speakers
3. Improve opportunities to share information
a. Websites (including linkages to other
community partner websites-state & local
b. Enhance Resource Center including videos and
publications.
1. Increase advertising
a. Placemats
b. Radio Spots
c. Ads in Theaters
d. Billboards
e. Posters/collages in school settings.
2. Expand the variety of printed brochures
3. Develop distinctive "logo"
4. Develop improved method(s) of disseminating
information
|
a. Write a Request for Proposal (RFP)
b. Review and select provider from RFP
c. Orientation for contracted vendor.
d. Prioritize educational activities and develop proposed budget based on prioritized plan.
e. Implement prioritized plan
f. Evaluate expanded education services
|
Mike
Selection Committee
Contracted Vendor
Management team/Board
Contracted Vendor/ Management Team
Management Team/ Board |
4/1/06-5/15/06
5/15/06-7/15/06
7/15/06-8/15/06
8/15/06-9/30/06
10/1/06-9/30/07
10/1/07 –12/31/07
|
*Additional staffing support to address objectives outlined in
this goal was the single strongest recommendation across all
planning groups.
|
V. Goal - Enhance Physical Environment |
| Goal Objectives |
Action Plan |
Implementation Steps |
Responsible Parties |
Time Frames |
| A. Enhance physical environment
|
1. Painting with more color
2. Collage of activities/staff
3. Utilize artwork
4. Revive furniture
5. Fix kids corner
6. Re evaluate glass
7. Organize posters/notices better
8. Plantings outdoors/benches
9. Better signage
10. Lighting issues-exterior
|
1. Play Therapy Room remodeling. Paint walls and
furnishings using more colors with murals by Lapeer West
Art Students. New floor and counter top.
2. Remodeling of the children’s area of the waiting
room. Identify a distinct area with tile floor, more
colorful walls, and new furnishings.
3. Maintain affiliation with the Master Gardeners
program in conjunction with the Lapeer County Building
and Grounds Department to develop and implement a plan
to beautify the grounds surrounding the building.
Investigate partnership with Lapeer Schools vocational
programs.
4. Provide financial resources in the form of a
budgeted amount to support the grounds beautification
project.
5. Utilize the proposed Resource Room as the
identified area to post notices related to consumer
education and involvement.
6. Update the waiting room with fresh paint, new
furniture and furnishings. This would include an
organized solution to display notices and other
important information.
|
Lauren Emmons with
consultation from children’s services staff. Work completed
by County B&G staff.
Lauren Emmons with consultation from children’s services staff. Work
completed by County B&G staff.
Lauren Emmons
Mike Vizena
Lauren Emmons
Lauren Emmons |
In process-expected
completion by 3/31/06.
Target completion date 6/30/06
4/1/06-9/30/06
6/1/06
10/01/06
4/1/06-8/30/06 |
